Linux Blog

Big Box Chain Store Offers Linux Support?

Filed under: General Linux — TheLinuxBlog.com at 5:35 am on Saturday, January 19, 2008

I have a friend who works for a major big box store chain in the computer support department. I’m not going to say who, but they drive black and white bugs around and are known as geeks. Anyhow, thats besides the point. While talking the other day he said that he had got a phone call from one of the various departments and they asked if there was any one at the store that knew anything about Ubuntu Linux.

Now, I’ve seen this companies ads pop up on Linux related websites before and even on mine, but in store they do not offer any type of support. They even say on their website that the tools they use do not support Linux.

So what were they doing calling each retail store and asking for a Linux expert? They don’t train any one for Linux support would they expect to find anyone? I think they may be trying to sell hardware installation services, but when a customer complains that a piece of hardware doesn’t work they have to troubleshoot it. If they can’t troubleshoot it or verify that it works how is the service complete? I don’t  know if thats the case, I’m going to try to pick his brain some more and see what we can come up with.

Who knows, you may be looking at this companies ad right now and not even know it.





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