I’ve added some advertising to this blog to help offset the cost of running the server, I hope you guys don’t mind too much.
Every so often I see a banner ad for a product I once stumbled across on the net once. The product is Bomgar and they basically specialize in remote support appliances. I was interested in this product because they actually support major Linux distributions – now that is neat!
Basically in a nutshell your client goes to your website and clicks a button it installs temporary software on their computer and you get to support it, there are a ton more features that are in nifty flash animations on their site. Did I mention that it runs on major Linux distributions? That is a great feature in my opinion, they have support for SUSE, Ubuntu, Fedora and Red Hat. Impressive. If you currently support a Linux network this could be a great little box. Its a little pricey but in my opinion the cost may be worth it for the ability to easily support Linux boxes. I’d like to support a company that sees the need for enterprise Linux solutions.
I would like to see an open source solution that is similar to this but doesn’t have the price tag. If you know of one, let me know!