When something doesn’t work as expected, or stops working, for your own sake try the simple things first. It may seem pretty obvious to most people, but sometimes we all need a reminder. Recently I have been over complicating problems and landing in giant piles of turd.
I was going nuts one day because I couldn’t listen to streaming radio while I was trying to work. I started messing with all the settings, reconfiguring my sound card. I Removed the sound module and probed it again. Turns out that the reason my headphones were not working was because the cable was unplugged. Hey! it happens with those Dell’s with the slanted front inputs, but I’m still stupid for not checking the speaker volume first.
Fortunately this one was not me, but is still a funny story and something I’m sure most technicians will be familiar with.
User: “I can’t connect to the network”
Tech: “Is it plugged in?”
User: “How do I plug it in if it’s wireless?”
Tech: “Oh, why didn’t you say? Are you sure you’re connected to the right network?”
User: “How do I tell? The thing that normally tells me is gone”
Tech: “Ok, I’ll be there in a sec”
The technician tried to reinstall the driver, change the firewall settings and everything possible. Turns out they forgot to ask them if they’d hit the wireless function key.
Fresh off of the stupid, this one just happened to me five minutes ago. I was switching my KVM over to my Windows machine. I got nothing but a black screen and monitor telling me it was going to bed. My mind told me that Windows had crashed as usual and that I better shut it down and restart. I pressed the power button and waited. I’m used to Linux shutting down pretty quickly so since it was taking its time, I thought it had properly frozen up like it sometimes does. I held the power button in for the dreaded five seconds, poured myself a cup of coffee and turned it back on. What? Nothing! oh yea, I was rummaging around down there yesterday. What’s this? A loose video cable? Crap!
Who’s the sucker now?
Next time you jump off of the diving board of problem solving just remember to try the simple solutions first.
I’d love to hear your stories, and the pile of turd you landed in.